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Axiata Group Berhad | Sustainability & National Contribution Report 2016
INTRODUCTION
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MATERIALITY
We derive our set of material indicators through a detailed identification process. The process is illustrated in the following diagram:
Material issues identified from each source are subsequently discussed in appropriate committees that then decide on the next course
of action. Solutions are identified for key material issues deemed to have a significant impact on our stakeholders or our operations,
and implementation plans drawn up. Targets are assigned to each initiative and serve as benchmarks measuring the effectiveness of the
initiative. Results are subsequently communicated to our stakeholders via our Sustainability Report and other channels of communication.
In 2016, we identified and added a new material issue to our list of key material indicators, namely Local Hiring. Local Hiring refers to the
practice of emphasising the hiring of local talent within each of our operating countries as part of our investment in the country. The
remaining list of material issues is unchanged from the previous year.
Through engagement
with both internal and
external stakeholders
Through surveys of
existing literature including
internal policies
Through collation of data
points from day-to-day
business activities and
internal KPIs
Data is collated
and analysed by
sustainability team
Data is used to create
benchmark indices and
scorecards
Data is used to create the
materiality matrix
Senior Management discusses results and
subsequent follow-up action
Results and matrix published in
the Annual Report
1
2
3
Identification
of Issues
Data
Analysis
Action
G4-18