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In 2014, we introduced the ‘4i’ aspects of each of our Sustainability Pillars. We continued to describe our sustainability

initiatives in 2016 based on these four aspects:

The inclusivity of our products and services is a key priority of ours. We strive

to ensure that our offerings bridge the digital divide and create positive value

for all our stakeholders.

Beyond Short-Term Profits

Affordability

Accessibility

Affordable

at SLR4990

(USD32)

Instalment

payment plans

available

Designed for children

Minimum number

of buttons

Predefined settings

Availability

Provides

connectivity for

children to help

parents ensure

their safety at

all times

Available at all

Dialog Customer

Care Centres

island wide

Applicability

No SMS facility,

GPRS or internet

connectivity for

children

Allows parents

to track their

children’s

location via SMS

to ensure their

safety

1

2

1

2

1

2

1

2

3

Championing Inclusivity in Our Products and Services

Example of our 4A Model - Dialog Suraksha

Inclusivity of Our Products

Our investments in

technology and coverage

extend to both urban and

rural communities.

Inclusivity in Terms of Coverage

49%

32%

65%

63%

51%

57%

7

Pillar Underpinnings

The

Beyond

Short-Term

Profits Pillar is focused on

long-term value creation in the

countries where we operate in

terms of the value we create

through our investments into

infrastructure and through our

products and services.

www.axiata.com/sustainability

»

Beyond Short-Term Profits

BTS Sites in

Rural Areas

BTS Sites

% BTS Sites in

Rural Areas

The ‘4i’ Aspects of the Pillar

Our initiatives under this Pillar are described

through the ‘4i’ Aspects:

1

2

3

4

Our

initiatives

introduce

improvements to the lives of our

stakeholders through digital means

Improvement

Our initiatives bring about new

innovations that include new

products and services for targeted

communities, as well as our efforts

to drive innovation, such as through

the Axiata Digital Innovation Fund

Innovation

Our initiatives invest in the network

infrastructure of the countries

where we operate to expand our

network coverage and enhance our

technological offerings

Investment

Our initiatives make an impact

in terms of increasing network

coverage, especially in rural areas;

in providing much needed essential

services to rural and remote

communities; and in substantially

uplifting the livelihoods of specific

communities

Impact

G4-27

37,549

12,130

8,636

4,407

9,295

6,023

2,103

1,196

4,934

3,103

9,196

4,547

Capex

of

RM6.1

billion

in 2016

Investment

Axiata

Digital

Innovation

Fund (ADIF)

to catalyse the Malaysian

digital ecosystem

Innovation

Improvement

ADIF

create

918

jobs

Axiata contributed

USD13.8

billion

to the collective

GDPs

of its operating

countries in 2016

Impact

Axiata

Digital

Services

grew the number

of its brands to

29

in 2016 from

24

in 2014

m-insurance

introduced in Cambodia

Dialog

Suraksha

Child Safety Device

WSO2.Telco

Platform

Network Services

Management tool