

In 2014, we introduced the ‘4i’ aspects of each of our Sustainability Pillars. We continued to describe our sustainability
initiatives in 2016 based on these four aspects:
The inclusivity of our products and services is a key priority of ours. We strive
to ensure that our offerings bridge the digital divide and create positive value
for all our stakeholders.
Beyond Short-Term Profits
Affordability
Accessibility
Affordable
at SLR4990
(USD32)
Instalment
payment plans
available
Designed for children
Minimum number
of buttons
Predefined settings
Availability
Provides
connectivity for
children to help
parents ensure
their safety at
all times
Available at all
Dialog Customer
Care Centres
island wide
Applicability
No SMS facility,
GPRS or internet
connectivity for
children
Allows parents
to track their
children’s
location via SMS
to ensure their
safety
1
2
1
2
1
2
1
2
3
Championing Inclusivity in Our Products and Services
Example of our 4A Model - Dialog Suraksha
Inclusivity of Our Products
Our investments in
technology and coverage
extend to both urban and
rural communities.
Inclusivity in Terms of Coverage
49%
32%
65%
63%
51%
57%
7
Pillar Underpinnings
The
Beyond
Short-Term
Profits Pillar is focused on
long-term value creation in the
countries where we operate in
terms of the value we create
through our investments into
infrastructure and through our
products and services.
www.axiata.com/sustainability
»
Beyond Short-Term Profits
BTS Sites in
Rural Areas
BTS Sites
% BTS Sites in
Rural Areas
The ‘4i’ Aspects of the Pillar
Our initiatives under this Pillar are described
through the ‘4i’ Aspects:
1
2
3
4
Our
initiatives
introduce
improvements to the lives of our
stakeholders through digital means
Improvement
Our initiatives bring about new
innovations that include new
products and services for targeted
communities, as well as our efforts
to drive innovation, such as through
the Axiata Digital Innovation Fund
Innovation
Our initiatives invest in the network
infrastructure of the countries
where we operate to expand our
network coverage and enhance our
technological offerings
Investment
Our initiatives make an impact
in terms of increasing network
coverage, especially in rural areas;
in providing much needed essential
services to rural and remote
communities; and in substantially
uplifting the livelihoods of specific
communities
Impact
G4-27
37,549
12,130
8,636
4,407
9,295
6,023
2,103
1,196
4,934
3,103
9,196
4,547
Capex
of
RM6.1
billion
in 2016
Investment
Axiata
Digital
Innovation
Fund (ADIF)
to catalyse the Malaysian
digital ecosystem
Innovation
Improvement
ADIF
create
918
jobs
Axiata contributed
USD13.8
billion
to the collective
GDPs
of its operating
countries in 2016
Impact
Axiata
Digital
Services
grew the number
of its brands to
29
in 2016 from
24
in 2014
m-insurance
introduced in Cambodia
Dialog
Suraksha
Child Safety Device
WSO2.Telco
Platform
Network Services
Management tool