

Axiata Group Berhad | Sustainability & National Contribution Report 2016
INTRODUCTION
08
This standalone Sustainability Report is a comprehensive document detailing the management of our
business impacts on Economic, Environmental and Social (EES) issues. The 2016 edition is the fourth
volume in our “Commitment to Development” series, which has been following the Global Reporting
Initiative’s G4 (GRI-G4) guidelines since 2013.
While this report should be read as a continuation of our sustainability efforts over the past few years, readers should also note that 2016
marks the first year of activities under Phase 2 of Axiata’s sustainability journey. Phase 2 is distinct from Phase 1 in that we are making
greater efforts to harmonise and standardise our sustainability practice across the Group, which includes our Operating Companies (OpCos).
Our Sustainability Report contains detailed information about Axiata’s Sustainability Framework, anchored on our 4P approach to
sustainability.
ABOUT THIS
REPORT
This Sustainability Report should be read together with Axiata Group Berhad’s Annual Report 2016 for a
comprehensive overview of the Group’s financial and non-financial performance for the year under review.
Within each chapter which represents the 4Ps, we have highlighted
our performance in terms of improvement, innovation, investment
and impact (4i):
This report describes the scope and boundary of our sustainability
disclosures, and provides an overview of our management approach,
details of our sustainability framework and a description of our
initiatives under each respective pillar.
As this Sustainability Report has been prepared for the Axiata Group
as a whole, the materiality issues reported herein are those that apply
to the Group. In cases where our OpCos face unique sustainability
and/or materiality issues owing to their specific circumstances, the
relevant passage will be denoted using the OpCo’s logo. The absence
of any demarcating symbols indicates that the narrative applies
Group-wide, at both the Group level and at the levels of each OpCo.
Our OpCos have also produced their own standalone sustainability
reports which provide more detailed analysis of their sustainability
risks and opportunities. Our OpCos’ standalone sustainability reports
are available on their official websites listed below. Celcom, as our
OpCo in Malaysia, discloses its initiatives together with the Group in
this report.
XL Axiata:
www.xl.co.idG4-17
Smart Axiata:
www.smart.com.khDialog Axiata:
www.dialog.lkRobi Axiata:
www.robi.com.bdi.
Improvement
The way in which we enhanced and
improved our activities within the pillar
ii.
Innovation
The new innovations and initiatives
introduced for the pillar
iii.
Investment
Our investments in new projects and
initiatives under the pillar
iv.
Impact
The socioeconomic impact of our
activities under the pillar
Pillar 1
Pillar 2
Pillar 3
Pillar 4
Beyond Short-Term
Profits
Nurturing People
Process Excellence
and Governance
Planet and Society
The 4Ps are:
How to Read this Report