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Beyond Short-

Term Profits

Nurturing People

Process Excellence

& Governance

Planet & Society

Our Associates

National

Contribution Report

INTRODUCTION

Axiata Group Berhad | Sustainability & National Contribution Report 2016

09

INTRODUCTION

Axiata’s 2016 Sustainability Report provides detailed disclosure of the Group’s management of EES

risks and opportunities for the financial year ended 31 December 2016. The report is in compliance with

the GRI-G4 guidelines, addressing 23 material aspects covering 33 identified indicators. Our materiality

mapping methodology is specified on pages 20 and 21 of this report.

This report discusses the sustainability of the Group as a whole. The 2016 volume of our Sustainability

Report differs from past years’ in that a focused effort was made to harmonise and integrate the

reporting methods used throughout the Group, including our OpCos. We note that our OpCos’ operating

environments may vary significantly from one market to the next, but we have nevertheless made the

attempt to harmonise general reporting areas.

Selected subject matter within this Sustainability Report has been independently assured by Deloitte

PLT (Deloitte) at a limited level as defined by ISAE3000. For more information on the subject matter

and scope of assurance, please refer to Deloitte’s assurance statement on pages 102 and 103.

This report contains forward-looking statements characterised by the use of words and phrases

such as “might”, “forecast”, “anticipate”, “project”, “may”, “believe”, “predict”, “expect”, “continue”,

“will”, “estimate”, “target”, and other similar expressions. As our business operates in a changing

environment, it is subject to uncertainties that could cause actual results to differ from those reflected

in the forward-looking statements.

With the inclusion of Ncell to the Group portfolio in 2016, this report provides details of Ncell’s

sustainability performance outcomes for the reporting period.

We welcome feedback regarding our sustainability framework and our reporting methods.

Please direct all correspondence to

SCOPE & REPORT

BOUNDARY

The

2016

Axiata

Sustainability

Report

covers the sustainability

performance of Axiata

including the Operating

Companies

(OpCos)

where Axiata held a

majority share for the

12-month period ending

31 December 2016.

These entities include:

sustainability@axiata.com

Report Boundary

G4-17

Forward-Looking Statements

Independent Limited Assurance

Changes from the Previous Report

G4-23

Feedback

Report Scope

G4-17

G4-23