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Beyond Short-
Term Profits
Nurturing People
Process Excellence
& Governance
Planet & Society
Our Associates
INTRODUCTION
Axiata Group Berhad | Sustainability & National Contribution Report 2016
11
INTRODUCTION
National
Contribution Report
year-on-year revenue growth of 240% and are
contributing to a vibrant local digital ecosystem.
In March 2017, Smart launched a similar fund in
Cambodia. Next year, we aim to establish a digital
fund in Sri Lanka.
Mobile for Development
On the global stage, Axiata and its Operating
Companies (OpCos) are part of the global
mobile development effort through our role in
the GSMA Foundation, which represents the
interests and governs the development of the
telecommunications industry. We steer mobile
development in key areas such as the Connected
Women Initiative promoting the use of mobile
services to open up possibilities for women in the
areas of education, healthcare, enterprise and
business. Our OpCos, Dialog and Robi, are among
the first GSMA members to have committed to
Connected Women Initiative projects in Sri Lanka
and Bangladesh respectively.
We believe that the sustainability of our business
depends on the quality of our people, the skills of
our workforce and the leaders we develop, both
internally and externally.
Building a Talent Factory
Internally across the Group, we spent RM26 million
on our internal talent development programmes.
This ensures a sustainable pipeline within the
Group for talent to move into key leadership
roles within the organisation. The Axiata Group
Accelerated Development Programme and
OpCo Accelerated Development Programme are
focused on our internal talent development to
provide them with the skillsets and capabilities
for the Group’s long-term success, as Axiata
transforms into a New Generation Digital
Champion. With these programmes, we now fill
the majority of key management positions in
our OpCos, including the CEO’s position, with
internal talent. At present, five out of eight
CEOs at Axiata’s major subsidiaries are internally
developed talents.
More than
30,000
of our total BTS
are located in rural areas
PRESIDENT & GROUP CEO’S
STATEMENT
Employees
make up of over
40
different
nationalities
2.2
million
M-Insurance
subscribers
across the Group
Spent
RM26
million
on internal talent
development
programmes in 2016
Women make up
30%
of our total workforce
Dialog
and
Robi
are among
the first GSMA members
to commit to the
Connected
Women
Initiative
Commitment to Beyond Short-Term Profits
Pillar 1
Commitment to Nurturing People
Pillar 2
As a committed investor in ten countries across
Asia, with investments extending beyond 20
years in Malaysia, Bangladesh, Cambodia and Sri
Lanka, and over ten years in Indonesia, Axiata
takes a strategic and long-term view of all its
business decisions. Our decisions on investments,
capital expenditures, products and services and
building a digital ecosystem go beyond short-term
profits and are based on long-term value creation
for customers, communities and stakeholders we
serve.
Ensuring Rural Connectivity
Our capex investments in network infrastructure
for connectivity in these countries go beyond
high-density areas and cities; they extend to
far-reaching rural areas as well, underlining our
commitment to delivering services beyond
commercial motivation. As at the end of 2016,
more than 30,000 or 44% of our total base
transceiver stations (BTS) are located in rural
regions.
Focusing on Digital Inclusivity
In addition to network coverage, we are committed
to digital inclusivity through the development of
relevant and accessible digital innovations such as
M-Commerce, M-Money, and M-Insurance services,
which have significant impact on customers’ lives.
For example, we provide affordable insurance
coverage for less than ten cents (USD) a day to
2.2 million M-Insurance subscribers across the
Group. In Sri Lanka through Dialog, two rupees
per day translates to coverage worth one million
rupees for accidents and 100,000 rupees in cases
of natural death. We continue to explore similar
opportunities for digital inclusivity through our
digital services arm, Axiata Digital.
Creating a Digital Ecosystem
Representing the largest and most active digital
corporate venture capital fund in Malaysia, the
Axiata Digital Innovation Fund (ADIF) has now
committed RM30 million in funding across 12
digital companies. Following ADIF’s investment,
the investee companies have reported an average