Last year, we launched the RM100 million Axiata Digital
Innovation Fund (ADIF). The objective of the fund is to
spur innovation and growth of Malaysia’s digital ecosystem
over a period of ten years. ADIF will aid companies in the
digital services sector with innovative products and
market fit. These companies, although revenue generating,
require support to grow in terms of funding, know-how
and market access. Through Axiata’s extensive reach of
over 13 million customers in Malaysia and over 260
million* across Asia, Malaysian digital services entrepreneurs
will have unprecedented access to funding and regional
partnership opportunities. While Axiata has been growing
significantly, we take pride in supporting other Malaysian
companies to become successful as well. This is very
much in line with our goal of ‘Advancing Asia’ through
connectivity, technology and talent.
Our Commitment to Global Mobile Development
Axiata remains active in its role in GSMA’s Mobile for
Development efforts, this includes having a seat on the
GSMA board. Through its initiatives, Axiata has the
opportunity to work alongside global peers in the GSMA,
enabling relevant, impactful services that connect people,
transform daily lives and improve sources of income.
Last year, Axiata supported GSMA’s partnership with
Child Helpline International with each of our OpCo’s
exploring options to support the helpline in their
respective markets. At the 2015 Mobile World Congress,
we joined GSMA and three other global peers for the
launch of the Humanitarian Connectivity Charter as a
founding singatory.
NURTURING PEOPLE
Our Commitment to Nurturing Future Leaders
Nurturing talent remains a leading focus for the Group.
By the end of 2014, we had more than 25,000*
employees across the Group. We will continue to
encourage innovation, develop new talent and invest in
developing future leaders, to drive the future of the
Group as well as the industry. Last year, 915 employees
were part of our accelerated development programmes.
The Axiata Young Talent Programme (AYTP) has evolved
into a trailblazing initiative. We have committed to invest
RM100 million over 10 years in this initiative which has
attracted more than 14,000 applicants in 2014 alone. In
Indonesia, the programme is known as the XL Future
Leaders programme and has benefitted more than 400
young people so far.
PROCESS EXCELLENCE
Our Commitment to Strong Governance and
Supply Chain Management Best Practice
We constantly strive to enhance our business processes.
This includes having open, transparent internal processes
and engaging with third parties to encourage them to
adopt processes that are transparent and ethically fair.
Axiata received recognition once again at the annual
Malaysia – ASEAN Corporate Governance Index 2014
awards recognising our governance structure.
In 2014 we paid particular attention to improving our
relationship with our suppliers. Suppliers are an integral
part of every business operation and help shape innovative
products and build customer satisfaction. Our engagement
with our suppliers has focused on ensuring that their
processes are in line with the Axiata values on sustainability.
We will continue to engage with them and support them
in the integration of best practices in their operations. In
2014 we launched the Axiata Supplier Forum. The forum
will be our main conduit to engage our suppliers on best
practices. We will regularly streamline the processes of
this forum to ensure transparency, participation and
efficient outputs. In Malaysia, more than 50% of our
Capex is spent on procurement from local vendors.
Our Commitment to Digitisation
We will establish a new KPI across the Group in 2015, in
order to digitise our processes in each of the operating
companies where possible, subject to the respective
regulatory systems. We target to be a fully digital
company by 2020. This means that we will transform our
core process of interactions with our customers and
employees in a digital way.
As we embark on this journey, we have started to
reflect this process in this year’s Sustainability Report as
well as our annual report which is now available on
digital applications. Last year more than 6,000 readers
accessed our Annual and Sustainability reports using the
digital application and the web version, which is almost
twice the number of hard copies printed. We are
revamping all our key processes, especially those in
servicing and sales to be fully digitised across all our
OpCos. Initially this process will be introduced internally
through the employee communication platform ‘Prism’
which will enable group-wide communication and
networking on a digital platform.
* Includes Idea and M1
axiata
group berhad
sustainability report
2014
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President & Group CEO
Statement
