

Axiata Group Berhad | Sustainability & National Contribution Report 2016
INTRODUCTION
10
Dear Stakeholders,
It has been four years since we first introduced our
Commitment to Development
in line with our broader goal
of Advancing Asia in Axiata’s Sustainability and National Contribution Report 2013. This year, we reaffirm this
promise and continue delivering on our sustainability goals to bring the best in innovation, connectivity and
talent to our 320 million customers across Asia. 2016 may have been a challenging year in terms of business
and the operating environment, but it was also a very exciting year for us as we saw several of our longer-term
sustainability initiatives begin to have greater impact.
The year marked our entry into Nepal following the completion of our acquisition of Ncell, the country’s number
one mobile operator, which further strengthened our presence in Asia to ten countries. As we welcomed and
integrated Ncell to the Group, we have included them for the first time this year in our Sustainability Report.
In 2016, Axiata contributed RM57.2 billion (USD13.8 billion) to the collective GDPs of our operating countries,
supported 1.1 million jobs and ensured connectivity for approximately 320 million subscribers with a network
that covers close to two billion people across our ASEAN and South Asian footprint.
Axiata’s 4Ps Sustainability Framework
While aligned to the international understanding and measures of Economic, Environmental and Social (EES) indicators, Axiata’s approach
to sustainability is unique to the nature of the Group’s businesses, services and products, operations and reach of customers. Going beyond
the conventional context of sustainability, Axiata’s method takes a long-term and holistic view of sustainable business custom in the markets
we operate in, in line with our business strategies, aspirations and vision. The Axiata 4Ps Sustainability Framework underpins our initiatives to
create long-term value for our stakeholders, and pave the way forward for our transition into a New Generation Digital Champion.
PRESIDENT & GROUP CEO’S
STATEMENT
Pillar 1
Pillar 2
Pillar 3
Pillar 4
Beyond Short-Term
Profits
Nurturing People
Process Excellence
and Governance
Planet and Society