• XL Cloud
grew into the second
biggest cloud and data centre provider
in Indonesia, serving 251 corporate
customers, a five-fold increase from
2014.
• XL Internet of Things
(XL IoT)
launched XL Pay Point, an innovative
solution to customers without bank
accounts to pay bills or reload their
prepaid numbers.
• elevenia
, the market place owned by
XL and SK Planet, increased its number
of sellers to more than 25,000 with
more than 2 million products. In 2015,
elevenia had 25 million visitors and
achieved significant growth in gross
merchandise value.
• XL Tunai
, XL’s electronic money
service, has 22,000 cash in/cash out
points and 1.7 million subscribers as of
end 2015.
Throughout 2015, the Company’s focus in
distribution strategy was to build-out and
strengthen modern distribution channels
through XL Centers, ATMs, phone
banking facilities, supermarkets and local
convenience stores whilst continuing to
develop traditional channels with dealers.
XL’s product promotion in traditional
channels involves setting targets and
quotas to each dealer group under certain
area clusters. As of end 2015, XL had more
than 220,000 independent retailers in 56
area clusters selling starter packages and
top-up vouchers. The Company steeply
increased its participation in retail outlets
by more than 100% for sales of data
service packages. XL operates 100 direct
distribution channels through XL Center,
which also disseminates information to
end users. By managing its own service
centres, XL is able to monitor and improve
customer service, quality of complaint
handling and its customer satisfaction
index more quickly and accurately.
Financial Performance
In 2015, XL recorded revenue of IDR23.0
trillion, lower by 3% YoY due to foregone
tower lease revenue from its sale and
leaseback transaction to PT Solusi Tunas
Pratama Tbk (STP) as well as lower
interconnect revenue. Usage revenue
increased by 2% to IDR19.2 trillion,
contributing 84% to total gross revenue.
Earnings Before Interest, Tax, Depreciation
and Amortisation (EBITDA) was down 3%
to IDR14.5 trillion due to the impact of the
consolidation of AXIS as this acquisition was
completed on 19 March 2014 and its impacts
were not fully reflected in the previous
financial year. However, EBITDA margin held
steady at 37%. Additionally, the tower sale
and lease back completed in December
2014 resulted in lower tower revenue and
higher leasing costs which contributed to
an EBITDA compression of approximately
120bps.
As a result of the weakening of the
rupiah foreign exchange, XL recorded
a net loss in FY15 amounting to IDR25
billion, a lesser amount than the IDR804
billion loss in 2014. Excluding impacts of
unrealised forex transactions, XL would
have recorded a net profit of IDR51 billion.
Outlook for 2016
Moving forward to 2016, XL will continue to
execute and deliver on its transformation
agenda as the focal point for the Company
to build a more efficient, profitable and
sustainable business for the future. The
beginning of XL’s transformation journey
in 2015 has set it on a forward moving
momentum that it will build on in 2016.
The growth outlook for data in Indonesia
remains promising with rising adoption and
proliferation of affordable smartphones
in the market. With the introduction of
commercial 4G LTE in Indonesia, this
presents the next phase of growth as
consumers seek to enjoy quality and high
speed internet services. XL plans to tap into
this growth by remaining focused on being
the mobile Internet leader in Indonesia
through continuous investment in its 4G
LTE network and introduction of innovative
products and services to customers.
• Double digit Revenue
Growth of
10%
• Strong EBITDA growth of
14%
• Dialog Television reaches
650,000
subscribers
nationwide
• Best Mobile Network Solution
for Serving Customers at
the Global Mobile Awards –
GSMA Mobile World Congress
About Dialog
Dialog Axiata PLC, a subsidiary of Axiata
Group Berhad, operates Sri Lanka’s
largest and fastest growing mobile
telecommunications network. A winner of
six GSMA Global Mobile Awards to date,
Dialog also has the distinction of being the
Telecom Service Provider of the Year for
five successive years at the SLIM-Nielsen
People’s Choice Awards. Dialog was also
voted Sri Lanka’s Internet Service Provider
of the Year, and has topped Sri Lanka’s
Corporate Accountability rankings for the
past six years successively. It is an ISO
9001 certified company and has received
numerous local and international awards
including the National Quality Award and
Sri Lanka Business Excellence Award.
The Company has been at the forefront
of innovation in the mobile industry in Sri
Lanka since the late 90’s, propelling the
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