111 / 123
93
Axiata Group Berhad | Sustainability & National Contribution Report 2016
Support Activities
Primary Activities
Material Issues Material Aspects
Administration
Human
Resources
Product
R & D Procurement
Network
Infrastructure Transport
Outbound
Logistics
Sales &
Marketing
Customer
Services
Business
Performance
Economic Performance
*
√
√
√
√
√
√
√
Privacy & Data
Protection
Customer Privacy
√
√
Governance &
Transparency
Anti-Corruption
√
√
√
√
√
Compliance
√
√
√
Network
Quality &
Coverage
Coverage in low/no
income areas
√
√
√
Digital
Inclusion
Customer Satisfaction
√
√
Inclusion
√
√
Customer
Service
Product & Service
Labelling
√
√
Local Hiring
Market Presence
√
Energy &
Climate
Change
Energy Consumption
√
√
√
Emissions
Disaster
Management &
Response
Indirect Economic
Impacts
√
Local Communities
√
Community
Impact/
Development
Indirect Economic
Impacts
√
Local Communities
√
Tax & Licensing
Society: Compliance
√
Employee
Development &
Welfare
Employment
√
Training & Education
√
Diversity & Equal
Opportunity
√
Labour Grievance
√
Human Rights
Grievance
√
Supply Chain
Management
Procurement Practices
√
Supplier: Labour
√
Supplier: Human Rights
√
Supplier: Environment
√
Notes:
√
This segment is within the boundary of the concerned aspect and we have reported on it
This segment is within the boundary of the concerned aspect, but we have not reported on it due to the unavailability of information for the reporting cycle
*
Reported in the Axiata Annual Report 2016
APPENDIX
ASPECT BOUNDARIES
The table below provides an overview of our material issues and their corresponding material aspects. The table also illustrates the areas
of our operations in which these material aspects apply.
G4-19
G4-20
G4-21