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AT A GLANCE
004
Group Profile
006
Vision & Mission, Code of Conduct and
Core Values
007
Financial Calendar
008
Corporate Information
009
Financial Highlights
SHAPING THE FUTURE
011
Chairman's Statement
013
President & Group CEO's Message
017
Group Strategy: Journey Towards A New
Generation Digital Champion
MANAGEMENT DISCUSSION & ANALYSIS
019
2016 In Review: Group Performance
Operating Environment
Group Financial Analysis 2016
Group Financial Highlights
Summary Breakdown of Operating
Revenue & EBITDA
Summary Breakdown of Assets &
Liabilities
Five-Year Group Financial Summary
027
2016 In Review: Overview of Operating
Companies' Performance
Reporting By Geographical Location
030
2016 In Review: KPI, Investment
Performance & Prudent and Disciplined
Dividend Payout
Key Performance Indicators
Investment Performance
Prudent And Disciplined Dividend Payout
033
2016 In Review: Governance, Compliance
& EES
Governance
Risk & Mitigation
Regulatory & Legal
Customer Privacy, Data Protection &
Cybersecurity
Economic, Environmental and Social
Sustainability
035
2017 Outlook
Industry and Market Outlook In 2017
Group Outlook for 2017
OPERATING COMPANIES BUSINESS
REVIEW
038
Celcom
039
XL
040
Dialog
042
Robi
043
Smart
045
Ncell
046
Idea
047
M1
049
edotco Group
050
Axiata Digital
CORPORATE PROFILE
052
Group Corporate Structure
054
Entities Across Asia
055
Profile of Directors
060
Profile of Management Team
065
Profile of Operating Companies’
Management Team
068
Significant Milestones
070
Awards
GOVERNANCE
073
Statement on Corporate Governance
096
Statement on Risk Management and
Internal Control
105
Board Audit Committee Report
108
Commitment to Customer Privacy and
Data Protection
109
Additional Compliance Information
CORPORATE RESPONSIBILITY
112
Sustainability at Axiata
113
National Contribution
FINANCIAL STATEMENTS
115
Directors’ Responsibility Statement
116
Audited Financial Statements for the
financial year ended 31 December 2016
OTHER INFORMATION
257
Shareholding Statistics
260
List of Top Ten Properties
261
Net Book Value of Land & Buildings
262
Group Directory
263
Glossary
AGM INFORMATION
266
Notice of Annual General Meeting
273
Statement Accompanying Notice of
Annual General Meeting
274
Administrative Notes for 25th Annual
General Meeting
Proxy Form
CONTENTS
• Unless otherwise stated, all corporate information in this Annual Report is at 31 March 2017 and all USD figures used in this Annual Report are based on the indicative exchange
rate of 4.1439.