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GOVERNANCE

Axiata Group Berhad | Annual Report 2016

099

Axiata’s LoA document clearly sets out the matters reserved

for the Board’s consideration and decision making, the

authority delegated to the President and GCEO and other

SLT members, including the limits to which the President

and GCEO can execute the authority, and provides guidance

on the division of responsibilities between the Board and

Management.

1.6 Commitment to Competency

Competency Framework

The Group appoints employees of the necessary

competencies to ensure that the personnel driving key

operations are sufficiently skilled and exert the required

qualities of professional integrity in their conduct.

Performance Management

The Group is committed to attract and retain competent,

dedicated and loyal employees. Programmes and initiatives

have been established to ensure that the Group’s human

capital is equipped with the qualities and skills to drive the

Group to become a world class company through ongoing

emphasis on performance management and employee

development.

The Group has in place a Key Performance Indicators (KPI)

performance measurement process as prescribed under

the Government-Linked Company Transformation (GLCT)

programme to link performance and compensation in order

to create a high performance work culture. This process

also seeks to provide clarity, transparency and consistency

in planning, reviewing, evaluating and aligning employees’

actions and behaviours to that of the Group’s vision and

mission.

Training and Development Framework

It is the Group’s policy to train employees at all levels so

that they would be able to perform well in their present jobs

and also to develop employees who are considered to have

the potential to perform duties with wider responsibilities

so that they may be ready to assume them when needed.

Programmes are also implemented to ensure that employees

receive continuous training in various areas of work such as

knowledge, health and safety, technical training, leadership

and new product development.

Talent Development and Succession Planning

There is a Group Talent Management Framework in place

to identify and develop a group talent pipeline within the

organisation as a supply for future leadership demands.

In this respect, the Group has met its target of identifying

C-suite potentials that provides a cover ratio of 2:1, from

within the organisation and has been intensifying its efforts

in making these talent ready to succeed the current top

management across the Group. This is done via structured

leadership development programmes, mentoring and

coaching, regular leadership readiness assessments, as well

as cross-functional and cross-country assignments.

This leadership talent pipeline is also regularly reviewed

via the Group Talent Council and assessed as potential

successors for key positions in the Group, via internal and

external benchmarks.

Succession plans and the robustness of the talent pipeline

are regularly reviewed by the Board. The talent pipeline

includes fresh graduates and middle management levels

so as to ensure a continuous supply of talent. As of 31

December 2016, eleven (11) internal successors have been

at placed top positions across the Group.

2.0 Risk Assessment

Axiata’s risk management process is guided and principally aligned to

ISO31000:2009 where risk is managed to ensure the achievement and

implementation of strategic objectives. The Group’s risk management

process typically involves identifying particular events or circumstances

relevant to our objectives and risk appetite, assessing them in terms of

likelihood and magnitude of impact, determining a response strategy,

evaluation of adequacy of existing controls, and monitoring the

implementation of the response. The objective is to protect and create

value for our key stakeholders.

Axiata’s Risk Assessment Process is depicted in the following diagram:

Process for Managing Risk

Establish Context

Communication

& Consultation

Recording,

Monitoring &

Review

Risk Identification

Risk Analysis

Risk Evaluation

Risk Treatment