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COMMITMENT TO
Best Practices Across
the Value Chain
Customer
Centricity
Strong
Governance
Digitising
Processes
We focus on improving our processes throughout the value chain to ensure we operate
at peak efficiency and to maintain high levels of customer satisfaction. To these ends, we
work together with various stakeholders including our vendors and business partners to
ensure our entire supply chain remains sustainable. We also take customer feedback very
seriously and conduct regular and thorough engagement with them to determine their
evolving digital needs.